Student Employment

Clerk C

Conference & Event Planning

Job #: 500571
Location: Multiple Locations
Department:Conference Services
Rate: $9.79
Resume Required? Yes
Work-Study? Either, Work-Study or Non-Work-Study Available

Customer service and office responsibilities, including:

-Attending staff training and meetings, as required
-Assisting staff with a variety of tasks
-Event management assistance
-Communicate on the phone in a courteous, polite manner
-Basic data entry and report assistance
-Perform general office work
-Communicate with clients to assist with their initial event scheduling

This position will have shifts in three buildings- the League, Pierpont Commons, and Baits. Individuals applying must be flexible with scheduling between campuses.

Job Requirements:

-Friendly, responsible, personable, service-oriented attitude
-Previous customer service experience preferred – not required
-Punctual, reliable, and self-motivated
-Able to problem-solve in a patient and calm manner
-Detail oriented
-Proficient and effective oral and interpersonal communication
-Willing to work as part of a team
-Additional responsibilities as appropriate

Must be able to work on Central AND North Campus.

Special Event Staff

Conference & Event Planning

Job #: 500570
Location: Multiple Locations
Department:Conference Services
Rate: $9.45-$9.65 (depending on experience)
Resume Required? Yes
Work-Study? Non-Work-Study Position

Special Event Staff, National Training Institute 2019 Conference

Basic Function and Responsibility:

The U-M Conference and Event Services department is hiring program staff to assist with the NTI 2019 Conference this summer. We hire for 2 main positions, Staff Support and Van Drivers.

Staff Support have a wide variety of tasks that include directing participants around campus, assisting with setup of classrooms, and staffing special events.

Van Drivers' key responsibility is transporting select staff and VIP guests to and from area hotels and conference events.

Time Commitment and Work Schedule:

Employment for the conference runs from approximately July 19th, 2019 to August 2nd, 2019 with a mandatory training on July 19th. Shifts are available from 5:30am-10:30pm and hours can range from 20 to 40 hours per week. We will work around your class schedule.

Compensation:

1st year staff: $9.45/hour
2nd year staff: $9.65/hour

Student staff members are paid bi-weekly.

Responsibilities (Duties include, but are not limited to):

-Greet and direct participants around campus to class, lunch, and other conference events
-Assist with the set-up of classrooms and distribution of course materials
-Facilitate operations at crucial conference events such as opening ceremony and graduation
-Manage check-in and information desk at opening trade show
-Monitor select conference locations and change linens as needed
-Act as an ambassador for campus and the local area
-Transport participants and VIPs to various locations including conference classes, off-site meals, and hotels (Van Drivers)

Qualifications:

-Friendly, responsible, personable, service-oriented attitude
-Previous customer service experience preferred – not required
-Available for shifts during the two weeks, July 19 - August 2, 2019
-Attending mandatory staff training on July 19th
-Ability to work a minimum of 20 hours per week
-Punctual, reliable, and self-motivated
-Able to problem-solve in a patient and calm manner
-Detail-oriented
-Proficient and effective oral and interpersonal communication
-Knowledge of U-M campus and Ann Arbor points of interest
-Willing to work as part of a team
-Valid US Driver’s License – Only required for Van Drivers