Job #: 500574
Location: South Quad
Rate: $150-$170/week stipend (depending on experience)
Resume Required? Yes
Work-Study? Non-Work-Study Position
Basic Functions and Responsibility:
The key responsibility for this position is to provide great customer service to our guests and help organize/maintain logistical needs of the camps office. Our number one priority is safety, and our number two priority is fun!
Office Assistants must have enthusiasm, energy, flexibility and passion for working with minors. Office Assistants will work 40 hours per week in the office and also help provide night security. In addition, Office Assistants will assist with weekly registrations, which involves checking campers in and answering any questions that guests may have.
Office Assistants will be expected to help supervise campers and will encounter varied situations from homesickness to emergencies. Office Assistants may be called upon to communicate and respond to parents. Mandatory training is provided. Camp coordinators are on-duty to help and support all staff.
Office Assistant will work and live in South Quad.
Supervision of Office Assistants is shared by the Camp Coordinators and Camp Manager.
Time Commitment & Work Schedule:
This is a live-in position. The position requires 40 hours per week. Office Assistants will work Monday through Sunday and holidays, with most registrations occurring on Sundays. Work assignments and schedules depend on the number of camps and campers in residence. Training starts in late May, which is also when Office Assistants will move into South Quad. Early move-in is only allowed under special circumstances. Office Assistant move-out will occur at the conclusion of the last camp (around mid-August). Office Assistants are required to commit to the full 12 weeks of responsibilities. Campers arrive on or around June 7th and finish by mid-August. Approval of variations or exceptions to this schedule must be approved by the Camps Manager.
-1st year Office Assistants: Room and Board (3 meals a day) plus $150/week taxed stipend
-2nd year Office Assistants: Room and Board (3 meals a day) plus $160/week taxed stipend
-3rd year+ Office Assistants: Room and Board (3 meals a day) plus $170/week taxed stipend
Room and board compensation will be reported to the Office of Financial Aid if taking Spring/Summer classes
• Attend Summer Kickoff meeting, TBD in April.
• Participate in the preparation of the building for camper arrival.
• Participate in staff training, individual and group work assignments.
• Attend weekly staff meeting.
• Provide excellent customer service to our guests and their families.
• Depending on number of campers, this position will be called upon to handle supervision on floors for campers. This would include nightly security duties, as assigned.
• Act as an ambassador for the University of Michigan. Exhibit energy and enthusiasm for an awesome camp experience for each and every camper.
• Be a positive member of the team. Collaboration and support of other staff is a requirement for this position.
• Model a commitment to a diverse community by creating and fostering an environment in which all individuals are respected and encouraged.
• Meet on-duty responsibilities as designated by the Camp Manager or supervisor, and attend mandatory training and staff meetings.
• Enforce the Community Living Standards while modeling personal behavior that is consistent with the Community Living Standards, Statement of Student Rights and Responsibilities, and all state and federal laws. Be a positive role model for campers.
• This is a live-in nightly position and although the job involves fun activities with children, responsibilities are not to be taken lightly—you are expected to work hard and treat this job with the same respect as any other. The camps manager is willing to be flexible with class and daytime work schedules because a lot is expected from staff each night.
• Prior experience as an Office Assistant or in a related field is required.
• Strong commitment to customer service and offering a quality guest experience.
• Enthusiasm for a high-energy and joyful camp experience is a must.
• Strong desire to engage kids and be a positive role model.
• Desire to be part of a work team.
• Strong communication and collaboration skills are required for success in a close knit work group.
• Candidates must be enrolled U-M students
• Familiarity with U-M housing policies and procedures is highly desirable.
• Familiarity with Onity is highly desirable.